Identity and Biometric Verification Notice
How EriWave uses NIN verification and face liveness during signing and identity-sensitive actions.
Introduction
EriWave uses NIN verification and a short face-liveness check to confirm that a person signing an agreement is physically present and matches the identity being used. Routine worker login uses a code sent to the email verified during signing.
This notice explains what happens before you continue.
What we collect
The identity check may process:
- Your eleven-digit NIN.
- Your name as returned by the identity-verification provider.
- Your date of birth, used only to confirm that you are 18 or older. EriWave does not store the date itself.
- A short liveness video processed by Amazon Web Services.
- A reference image selected from the liveness check and used transiently for comparison.
- A government photograph returned temporarily by Dojah.
- Liveness and face-match results.
- Provider references, timestamps, consent records, and limited security metadata.
Who can use EriWave
EriWave is only available to people aged 18 or older.
The date of birth returned from the NIN check must confirm this before an owner can activate a workspace or a person can sign. If the provider does not return a valid date of birth, the identity check cannot pass.
How the check works
First, EriWave asks Amazon Web Services to confirm that a real person is present in front of the camera.
Next, EriWave asks Dojah to verify the NIN.
EriWave compares the liveness reference image with the government photograph returned during the verification request.
The government photograph is not intentionally stored in EriWave's database. EriWave stores a masked NIN and a protected keyed reference instead of the raw NIN.
No retained verification image
EriWave uses the liveness reference image and government photograph only to complete the current identity comparison.
EriWave does not intentionally store either image in your user account after that request completes.
A future signature requires a new identity check. Routine login to an existing worker account uses your verified email and a single-use code instead of NIN or facial verification.
What an employer can see
An employer may see:
- That identity verification succeeded.
- The verified name used for the agreement.
- A masked identity reference where the product requires it.
- Signing and verification timestamps included in the sealed record.
An employer must not receive your raw NIN, government photograph, liveness selfie, verification reference image, liveness score, or face-match score.
What a failed check means
A failed or incomplete check does not prove fraud, theft, dishonesty, or criminal conduct.
Face liveness and face comparison are probability-based tools and can make mistakes. Lighting, camera quality, network problems, appearance changes, and provider availability can affect the result.
EriWave will not create an employer-visible failure record merely because an automated verification could not be completed.
Support
If the check does not work after the permitted retries, contact support@eriwave.com.
EriWave may ask for information needed to confirm your request safely. Support staff must not ask you to send a raw NIN, password, or unrestricted identity photograph through ordinary email.
Profile photographs
A verification reference image is not retained or used as an employer-visible profile photograph.
If EriWave later offers profile photographs, they must be uploaded separately as an optional choice. Refusing profile-photo use must not block signing, login, or access to your worker record.
Consent wording
Identity checks use this consent wording:
I have read the Identity and Biometric Verification Notice. I agree to EriWave using my NIN and liveness selfie to verify my identity for this action. The other party receives my verification status, not my raw NIN, registry photograph, or verification selfie.
The checkbox is not pre-checked.
- Last updated
- 27 July 2026
- Contact
- privacy@eriwave.com